Frequently Asked Questions

The key difference is the level of service and professionalism. A cab or taxi driver focuses mainly on transport from A to B. A chauffeur provides a higher standard of personalised service: door-to-door assistance, professional etiquette and luxury vehicles for a comfortable, elegant journey. Clients seeking a premium, discreet and reliable experience usually choose a chauffeur over a standard taxi.

Yes. Our service operates 24/7, so you can book day or night for airport transfers, corporate travel, events or leisure journeys.

We offer a wide range of premium services including airport transfers; corporate and business travel; events, weddings and special occasions; and by-the-hour chauffeur hire and roadshows.

Our fleet of high-end vehicles includes the Mercedes-Benz S-Class, the Mercedes-Benz E-Class, the Mercedes-Benz V-Class, the BMW 7-Series and the Range Rover. These models provide a balance of comfort, style and practicality for business and leisure travel.

Our cancellation period is 6 hours. Please contact us for further details of our cancellation terms before you book. You can also read our Terms & Conditions.

Yes. We regularly provide chauffeur services for events such as weddings, parties, corporate functions and private engagements.

Yes. All journeys are pre-booked for specific dates and times to match your schedule.

Yes. Chauffeurs receive defensive driving training and are very familiar with London, major airports and the wider service areas we cover.

Yes, additional stops can usually be accommodated. Please let us know in advance where possible, as significant changes may affect the final price.

Yes. Our chauffeurs know the local area well and can suggest restaurants, hotels and nightlife options on request.

Yes. We provide long-distance and inter-city chauffeur services, ensuring a comfortable and luxurious journey to your destination.

Our vehicles typically include Wi-Fi (where available), bottled water, umbrellas and phone chargers to enhance your travel experience.

Yes. We welcome special requests and will tailor your chauffeured experience to your preferences wherever possible.